privacy policy

At Prince Street Pizza, our aim is to spread joy through pizza – one person at a time, one slice at a time. We use our social networking platforms to connect and interact with our customers, team members, and friends. If you have any feedback or suggestions, we’d love to hear from you. We currently share our latest news, information, promotions, and stories on our:

Website: https://eatprincestreetpizza.com
Facebook: https://www.facebook.com/PrinceStPizza
Twitter: https://twitter.com/princestpizza
TikTok: @princestreetpizza
Instagram: NYC: https://www.instagram.com/psp_nyc/ | LA: https://www.instagram.com/psp_la/
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Each of these platforms have their own privacy and conduct policies, and we encourage you to visit their respective platforms for details. We believe our pizza brings people happiness, and that is the goal we strive to reach. As we engage in online discussions about amazing food, we ask that our subscribers adhere to the following community guidelines to ensure a happy, safe online experience (we will do the same): By engaging on our social media accounts, you agree to follow our Community Guidelines at all times. You also agree to not encourage others to violate our community guidelines. Violation of our guidelines will result in removal from our pages.

Please feel free to express your opinions in an objective and respectful way.
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Please be respectful to all members of our community.
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While online platforms are an open forum, we intend to maintain politeness for those who participate. Please keep your comments clean (i.e., family friendly, PG-13).
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Let’s be inclusive, together.
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Let’s build empathy and understanding over the course of our public discourse.
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Let’s foster genuine and meaningful connections – sharing our love of pizza and making people happy through amazing food.
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We encourage mutual respect among all of our followers and participants.
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We encourage love, laughter, and joy across all of our social media channels.
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We encourage people to help a stranger in need.
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We encourage people to meet every challenge with patience and empathy, and every opportunity with kindness and dignity.
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We encourage everyone to spread happiness so that together we can make the world a happier place.

We want our online platforms to be safe environments for all our participants. We do not under any circumstance allow graphic, obscene, explicit or racial comments or submissions, nor do we allow comments that are abusive, hateful or intended to hurt or defame anyone or any organization.
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We do not allow comments that suggest or encourage illegal activity.
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You participate at your own risk, taking personal responsibility for your comments, your username and any information provided.

The appearance of external links on this site does not constitute official endorsement on behalf of Prince Street Pizza unless we clearly say so.

We encourage public interaction and communication about the content we post on our social media accounts and the happiness our pizza brought you. However, this does not imply that Prince Street Pizza agrees with or accepts the content, opinions, or views expressed within any public comment. The person who posts a comment is solely responsible for the content of the comment.
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We appreciate all of the messages we receive via social media and do our best to respond in a timely manner. For urgent requests we ask that you email us at: customersupport@eatprincestreetpizza.com‍
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For messages received on social media via direct message, we ask our customers to give us at least 24 hours to respond.

To ensure a happy and safe online environment for all, we reserve the right to remove or not approve any comment, especially if they are in violation of this policy. A comment will not be edited or modified to remove unacceptable content. Rather, we will simply delete the entire comment.
In addition to removing threatening posts, threats or abuse targeted at a specific person or group will be documented and shared with the proper authorities.
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Criticism, even when harsh, about our service or your experience with us will not be deleted. We appreciate any feedback on how we can create a better, happier experience for our customers, team members, and friends. However, when posts cross the line from criticism to petty name-calling and abuse, harassment or hate speech, they will be removed.
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Posts that include anything that is defamatory or obscene, causes panic, uses fighting or threatening words, incites crime or demeans or harasses another individual or institution will be removed.
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Abusive, vulgar, obscene, racist, threatening, or harassing comments will be removed.
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Libel, slander, or personal attacks of any kind, including the use of offensive terms that target specific individuals or groups, will be removed.
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Spam, including content that promotes products or services or contains gratuitous links will be removed.
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Unsupported accusations will be removed.
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Comments that suggest or encourage illegal, dangerous, or destructive activity will be removed.
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Duplicate posts will be removed.
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Comments that are clearly off topic will be removed.
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Political campaigning or lobbying will be removed.
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Repeat offenders will be banned from the page.

Thank you for engaging with us in our online forums! We look forward to interacting with everyone in a safe and courteous manner!
Sincerely, Your Prince Street Pizza Team

Prince Street Pizza is committed to fostering, cultivating, and preserving a culture of diversity, equality, and inclusion. We operate our business in two of the most diverse cities in the United States, with plans to grow and expand more. We believe that the collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our team members invest in their work provides greater perspectives and makes us and the world at large better.We embrace and encourage our employees’ and customers’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees and customers unique.
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Employees who believe they have been subjected to any kind of discrimination that conflicts with the company’s diversity policy and initiatives should seek assistance from a supervisor. Customers who believe they have been subjected to any kind of discrimination that conflicts with the company’s diversity policy and initiatives are asked to contact us at: customersupport@eatprincestreetpizza.com‍
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We also want to acknowledge that we write this statement of diversity, inclusion, and equality coming from a place of humbleness knowing that we have previously fallen short of these values. We know that the work of addressing injustice is not only external, but also internal. We all have much to do and learn to ensure that we are allies not only to our own people, but to all those who are oppressed, marginalized, or discriminated against. Our team at Prince Street Pizza is committed to being allies. As a start, with goals to do more, we are committed to the following:
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All of our team members have a responsibility to treat others with dignity and respect at all times.
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All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other company-sponsored and participative events.
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All employees will be required to attend and complete annual diversity awareness and conscious and unconscious bias training to enhance their knowledge to fulfill this responsibility.
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Team members or business partners accused of racism, discrimination, or other inappropriate behavior will be investigated swiftly, and we will take action based on the results of our findings, which may range from administrative action, training, and up to termination of employment or termination of partnership.
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We are developing a community relations program to foster partnerships with organizations within the local community to emphasize diversity, inclusion, equality, and opportunity for all.
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We will continue to talk with our team members and customers about the topics of diversity, inclusion, and equality, and listen intently to their experiences to ensure we are being good allies.
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The commitments we have outlined are a starting point, not an end. Our whole team, but especially our PSP managers are accountable to each other to make sure we are fostering an inclusive and diverse workplace in which our team members and customers of all identities feel valued, respected, and accepted.

We are humbled and committed to continuing to make progress.
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Sincerely,
Your Prince Street Pizza Team